Q. I need to send an overnight parcel, but I haven't got an account with Scarlet. Can I pay by credit card? A. Certainly - that's no problem. We also accept payment by cash or cheque for non-account holders. Alternatively, if you'd like an account, it's very simple to set up and can be ready to use in 20 minutes! Just click here for details. Q. Can I have an overnight collection made from a remote address and returned to our company? A. No problem. Remote collections can be made from anywhere in the UK. Q. How do I open an account with Scarlet? A. Opening an account with Scarlet is quick and simple - just follow this link and your account can be ready to use in 20 minutes. Q. What's the largest/heaviest item I can send through the overnight service? A. Generally, a limit of 35 kilos per item applies, but we have means of arranging delivery of heavier items. Q. What's the difference between direct and overnight delivery? A. For consignments which need to be delivered immediately, a dedicated, direct courier will collect your parcel from your desk, drive to the delivery address and deliver the parcel by hand. For packages which are not quite so time critical, our overnight system offers a choice of 4 next-day timed deliveries with the benefits of a tracked system via our Midlands hub.