Q. I need to ship a consignment to Jersey. Are the Channel Islands part of the EU?
A. Not currently - please see the following question for a full list of EU member states.
Q. I see there are different regulations for shipping to countries outside the EU. With all the recent changes, can you confirm which countries are now members?
A. Here are the current EU member states:
Austria
Belgium
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Ireland
Italy
Latvia
Lithuania
Luxembourg
Malta
The Netherlands
Poland
Portugal
Slovakia
Slovenia
Spain
Sweden
United Kingdom
Q. How do I open an account with Scarlet?
A. Opening an account with Scarlet is quick and simple - just follow this link and your account can be ready to use in 20 minutes.
Q. I understand that I need to supply pro-forma invoices if I send parcels outside the EU. Can you tell me information I need to include on these?
A. Certainly - follow this link to our guide, or download the Word doc which specifies all the required information.
