Q. What's the largest package which can be delivered by motorbike? A. Our handy chart gives you all the dimensions and weight capacities for each of our delivery vehicles. Q. Can you collect and/or deliver for me on Saturday or Sunday? A. Certainly - just call us in office hours to book in your requirements for weekend collection or deliveries. Q. Can you collect and/or deliver late in the evening or early in the morning? A. Certainly - just call us in office hours to book in your requirements for out of hours collection or deliveries. Q. Can you provide proof of delivery for the package? A. Yes of course. Our drivers log the status of each delivery onto a hand-held XDA receiver - and these devices also allow us to capture on-screen signatures, which can immediately be emailed or faxed if you require proof of delivery. Q. How do I open an account with Scarlet? A. Opening an account with Scarlet is quick and simple - just follow this link and your account can be ready to use in 20 minutes. Q. How long will it take to get a parcel delivered in London? A. Delivery times will always vary because of factors like traffic volumes, weather, time of days etc. but our customer service team will be glad to advise you on any specific transit time. Please let them know if you have a specific delivery deadline to meet. Q. Is a direct delivery really direct from my desk to my customer? A. Yes. A Scarlet courier will collect and take your parcel to the delivery address by hand. It won't be held at the office, passed through a sorting warehouse, a trunker or added to a multi drop delivery driver's afternoon run. It's as safe a delivering the parcel yourself! Q. Do all your drivers work for Scarlet? A. Yes although we also have access to the combined fleet of the National Courier Association and can help you with deliveries and collections nationwide. Q. How many vehicles do you have? A. Our fleet currently has 75 company owned vans. Q. What's the latest you can collect from us? A. Just let us know when you'd like us to be there! Q. Will my parcel be delivered by a Scarlet courier? A. Direct deliveries will usually be delivered by a uniformed Scarlet courier. Overnights are processed through our Midlands hub and will be delivered by a courier company local to the recipient.